February 18th, 2009

Please Read All the Instructions Before You Panic...

So I send out detailed info on something to a group of people. And I get a really dumb question back about something covered in the attachment. So I call the person to see where the confusion was made.
I say "this was covered in the attachment."
She says, "I didn't read the attachment."
not "I didn't get the attachment."
Not "I couldn't open the attachment."
Just, "Oh, I didn't read that."


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    frustrated frustrated