Except the item screen for that particular item wouldn't load. ("Please try again later")
Ok, websites can get flaky. I tried a phone order. And the conversation went like this.
"Oh, that item is gone."
"Will you be getting more?"
"No, it's been discontinued."
"But in the catalog it says 'new'."
"I'm sorry, but we don't have it. maybe they'll run it again next spring."
I expressed my disappointment, and the order clerk said she would pass my comments along.
(Yes, I was polite. I have taken phone orders in my past. I know it's not her fault.)
I just a little frustrated. A new item in a new catalog and it's just not there.
I'll just have to keep looking.