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There are days that I love my job and there are days that I hate it. Today I was two for two.
First the love part. We got an e-mail today from the information security department. They are running a song-writing contest. They are looking for the best information security song. Yes, the aim is to make the information security policy rhyme and scan to the tune of Camp Grenada. The winner gets $75.00 and the song gets posted on the intranet. A cute way to get people thinking about the subject. We had a very silly afternoon working on our song. Greg, the manager, wants to rhyme virus and colitis. Like I said, really silly.

Now, the hate part. Our area manager, Steve, was at the weekly upper-level-management meeting. He calls it the "Come to Jesus" meeting. Basically every Wednesday afternoon the "Head of Retail for the Chicago Region" reams the area managers for not meeting their sales goals. So Steve comes back to the branch and has a "talk" with Greg, the branch manager. Then Greg looks all sad and puppydog-eyed and reminds us of what we are supposed to be doing. Selling.
Yeah, right. I have a stack of paper on my desk, literally six inches high. All stuff I have to deal with some how. Yet, when I don't have a customer at my desk I'm supposed to be calling the customers and selling them on some product or service they don't yet have. I understand the need for growth. I understand the need for sales. It's hard for me as I am a Customer Service rep, not a salesman, but I do understand. But they are not providing us with the support we need to sell effectively.
What kind of support, you ask. How 'bout advertising to get some fresh bodies into our lobby? Nope, don't have any of that. How 'bout interest rates at least on par with the local competition? Only sort of, and you have to have a checking relationship to get the good rates.
How bout training, so you can explain the benefits on a Home Equity line of credit without sounding like an idiot? Nope. I only manage to get along because I had mortgage school two ownerships ago.

Then there is the alarm system. I was supposed to close tonight, but Haren, the teller supervisor told me to go home since he couldn't leave 'till his wife picked him up ay 6:00. I went home and started dinner. Shortly after six the phone rang. It was the alarm company, the vault motion detector was tripped. They said they were sending the police. I tried calling the branch and got no answer. I figured that Haren was out talking to the police. Shortly there after Greg called me. He wanted me to go check things out. Since it was the vault room, a duel control area, he had to find a teller to meet me there with the other key. we went in. nothing was moving. The fan was not on. nothing was out of place. We locked it back up and set the alarm again.
Yup, you guessed it. It tripped again. This time I told them not to call the cops as we were there and there were no burgelers. We checked the vault room again and called the alarm company back. They walked me through bypassing a zone and we schedualed a service call for tomorrow. This will be the second time they have had to service the motion detector in the vault room.
Luckily I made it home before the roast burned. And Roper was kind enough to make the potatoes.

Can I quit now?


GHR

Comments

( 9 comments — Leave a comment )
spiritdance
Oct. 13th, 2005 02:35 am (UTC)
Yuck to all the stuff going on at work :-(

As to cut-tags, they are pretty easy (says the person who doesn't DO HTML). Substitute angle brackets (less than/greater than signs) for the square brackets in the examples below:

At the beginning of what you want to cut:
[lj-cut}
or [lj-cut text="put something in here"]

if you want to have something show up after the cut portion, at the end of what you want to "hide" use [/lj-cut]

more at FAQ #75
the_magician
Oct. 13th, 2005 02:52 am (UTC)
So that would look like

Hello
<lj-cut>
This is some stuff hidden inside the LJ cut, note that there's a dash/hyphen between "lj" and "cut".
</lj-cut>

and back to unhidden (that's a "slash" before the "lj-cut" to say "switch off the cut tag", the slash is used to switch off all sorts of tags such as <b>bold</b:gt;, <i>italic</i:gt; etc.

<lj-cut text="Click on me to see hidden text">
more hidden text. Notice there's a space between the "lj-cut" and the word "text" and that there aren't any spaces between "text" and "=" and none between "=" and the text (which, to make it simple, must be in quotes). And you don't put the text in on the "/" off switch.
</lj-cut>

And if you just want to put some text and the rest should be hidden, then
<lj-cut text="everything from here on is hidden">

And everything else will be hidden. Cut tags only work in the original message, not in replies/comments. And the "text" in the tag only appears until you click on the tag ... so if you want to have text that says "Here's what happened on Saturday" that shows up in the FULL message, you will need to type it in both the cut tag and again after the </lj-cut>
spiritdance
Oct. 13th, 2005 03:09 am (UTC)
Thanks - I wasn't sure how to get things to show up without actually putting in the HTML :-) (Still don't know anything beyond basic, LJ useful HTML)
bigblued
Oct. 13th, 2005 02:57 am (UTC)
Maybe the bank has mice. Darkwing830 told me once of the security system at a retail place he once worked at. The alarm would go off all the time and no-one knew why. Eventually they figured out that the sensors were set to scan all the way to the floor and the mice were setting it off.
daisy_knotwise
Oct. 13th, 2005 01:41 pm (UTC)
I thought about the mouse thing. But the alarm tripped so promptly after being set both times it isn't likely. It's likely something in the sensor or wiring.

GHR
catalana
Oct. 13th, 2005 03:34 am (UTC)
*hug* Want me to come kill someone for you? (In song, naturally.) I'd be glad to!
tarkrai
Oct. 13th, 2005 03:54 am (UTC)
Sell! Yes, Sell!! We won't spend any money, you're supposed to be bringing it in! You can't spend money to make money- that's insane! We still have to capitalize the expense we generated buying your bank!

I'm just disturbed that it's a Steve who has to 'Come to Jesus' periodically. Does that mean anything? Or am I just perpetually jetlagged right now?

*hug*

And for good measure... *hug*
madfilkentist
Oct. 13th, 2005 09:52 am (UTC)
Er ... Please do keep in mind that bitching about your job in public may result in a solution which you didn't want. Friends-only security is often considered a good idea for posts such as these.
daisy_knotwise
Oct. 13th, 2005 01:32 pm (UTC)
It did cross my mind. But I didn't say anything that I haven't said to Steve and Greg. I suspect anyone higher up the chain has no clue who I am.

GHR
( 9 comments — Leave a comment )